Your Privacy Is Our Priority
jpkok is committed to protecting your personal information. Read this privacy policy in detail — what data we collect, why we collect it, and how we keep it safe.
This privacy policy ("Policy") describes our practices regarding the collection, processing, storage, and protection of personal information of users of the jpkok platform (jpkok.cam). By registering on jpkok or using our services, you consent to the terms of this Policy.
We take your privacy with the utmost seriousness. All data processing activities at jpkok are protected by SSL encryption technology, and we are committed to ensuring fair play. This policy applies to users residing in Bangladesh.
What Information We Collect
1.1 Registration Information
When you create an account on jpkok, we collect the following information:
- Full name (in Bengali or English)
- Valid email address
- Mobile number
- Date of birth (for age verification — service is for users aged 21 and above only)
- Password (stored in encrypted form)
1.2 Identity Verification Information (KYC)
To ensure safe and reliable service and during withdrawals, we may request the following documents as part of the KYC (Know Your Customer) verification process:
- National ID card (NID) or copy of passport
- Recent utility bill or bank statement (for address verification)
- Proof of payment method (such as bKash / Nagad account details)
1.3 Transaction Information
We keep a record of every financial transaction you make, which includes:
- Deposit and withdrawal amounts and dates
- Payment method used (bKash, Nagad, Rocket, Upay, bank transfer)
- Transaction ID and status
1.4 Technical Information
When you use the jpkok platform, our servers automatically record the following technical information:
- IP address and device type
- Browser version and operating system
- Login time, session duration, and activity logs
- Cookie and local storage data (see Section 7 for details)
How We Use Your Information
jpkok uses your information only for the following legitimate purposes:
2.1 Account Management
We use your registration information to create and manage your account, keep your login secure, and provide password recovery assistance.
2.2 Processing Financial Transactions
Payment-related information is used to complete your deposits and withdrawals smoothly, issue bonuses, and maintain transaction history.
2.3 Customer Service and Communication
We use your contact information to respond to your queries via live chat, email, or other communication channels, and to send important notifications.
2.4 Security and Fraud Prevention
We analyse technical and transaction data to prevent unauthorised access, fraudulent activity, and money laundering. This is essential for the safety of all users.
2.5 Promoting Responsible Gaming
By monitoring user gaming patterns, we can identify problematic behaviour and, where needed, set limits or provide support.
2.6 Platform Improvement
By analysing anonymous statistics and usage data, we continuously improve the performance, game selection, and user experience of the jpkok platform.
Data Sharing and Third Parties
jpkok never sells your personal information to third parties. However, in specific circumstances we may share limited information:
3.1 Service Providers
We use trusted third-party services for payment processing, identity verification, and managing technical infrastructure. These organisations have access only to the information necessary for their specific tasks and are required to comply with our privacy standards.
3.2 Legal Obligations
If required under applicable law in Bangladesh or by a judicial order, we may provide information to the relevant authorities. In such cases, we will only provide the information we are legally required to disclose.
3.3 Fraud and Crime Prevention
To prevent financial fraud, identity theft, or other crimes, we may share information with the relevant law enforcement agencies.
Data Retention and Duration
We retain your personal information only for as long as it is necessary to fulfil the purposes described in this policy or as required to comply with legal obligations.
- Account Information: For as long as your account remains active and for the legally required period after account closure.
- Transaction Records: Retained for a set period in accordance with financial regulations.
- KYC Documents: Stored securely after verification in accordance with legal requirements.
- Technical Logs: Retained for a limited period after security analysis.
Once the retention period ends, we securely delete or anonymise your information.
Data Security Measures
jpkok has adopted industry-standard technical and organisational measures to protect your information:
- SSL/TLS Encryption: All data transfers between the website and server are protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored in plain text — it is kept in hashed form using strong cryptographic algorithms.
- Access Controls: Only authorised personnel can access your sensitive information, and their activity is logged.
- Regular Security Audits: Our systems undergo regular security audits and penetration testing.
- Two-Step Verification: Two-step verification is available as an additional layer of protection for your account.
Your Rights Regarding Your Information
As a jpkok user, you have the following rights:
6.1 Right to Access
You have the right to know what information we hold about you. You can request this information at any time from your account dashboard or by contacting our support team.
6.2 Right to Correction
If any of your stored information is incorrect, you have the right to have it corrected. You can update general information yourself from your account settings.
6.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.
6.4 Right to Object to Processing
You may object at any time to marketing communications or optional data processing. To opt out of marketing emails, use the unsubscribe link at the bottom of the email.
6.5 How to Exercise Your Rights
To exercise any of the above rights, contact us:
Or submit a request via 24/7 Bengali live chat.
Cookies and Tracking Technology
The jpkok website uses cookies and similar tracking technologies to improve user experience and ensure essential functionality.
7.1 Types of Cookies
- Essential Cookies: These cookies are essential for maintaining login sessions, storing security tokens, and ensuring basic platform functionality.
- Functional Cookies: For remembering your preferred language, game settings, and other personalised preferences.
- Analytics Cookies: For analysing site traffic and usage patterns to improve jpkok services.
7.2 Cookie Controls
You can disable cookies from your browser settings. However, disabling essential cookies may cause some important jpkok features to not work correctly.
Protection of Minors
jpkok is strictly for users aged 21 and above only. We do not knowingly collect personal information from any minor. Age verification is mandatory during the registration process.
If we are informed that a minor has registered on our platform, we will immediately close that account and delete all associated information.
Changes to This Policy
jpkok reserves the right to update this privacy policy as needed. If significant changes are made to the policy, we will notify you in the following ways:
- A notice will be displayed on the website homepage.
- Registered users will be notified by email.
- The "Last Updated" date at the top of this page will be changed.
Continued use of jpkok after any changes will be considered your acceptance of the updated policy terms. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our privacy team processes all requests as quickly as possible.
For more information, visit our About Us, Terms and Conditions, and Responsible Gaming pages. Our FAQ page may also be helpful for any issues or questions.